SharePoint
Microsoft SharePoint is a web-based tool that enables teams to collaborate using team sites, document publishing, blogs, wikis, and forums. It provides a secure place to store, organize, share, and...
View ArticleI am having trouble uploading my video
If you see an error message when uploading your video, make sure you are using a recent version of the web browser you are using. If you still see an error message send an email to...
View ArticleMyMedia Overview
MyMedia is the University of Toronto's media archive which provides secure storage, archiving, and playback for the University's media. MyMedia is developed and operated by the University of Toronto...
View ArticleWeb space for individuals (students, faculty or staff), student groups or...
If you are a currently registered student, faculty or staff member, you may be eligible for a free, 50 MB personal website through the UTORweb service. See our article about Web space setup. Recognized...
View ArticleGetting a UTORid
New StudentsYou will have received a flyer in your acceptance package that has directions for getting a TCard. When you visit the TCard office, you will be given your UTORid and a Secret Activation Key...
View ArticleHow to report a suspected phishing website
Remember, the University of Toronto will never ask for your password via email. If you receive a suspicious email containing a link requesting your UTORid and password please report it. If you are...
View ArticleScreen captures
Screen captures can be useful in the Help Desk's troubleshooting efforts when you contact us with issues. To take a screen capture: On Windows Most keyboards will have a button labelled with PrtScn....
View ArticleShared Mailbox - Giving Delegate Access to Others using UTORGrouper
If you are the owner of a Shared Mailbox and wish to delegate access, you can only grant access to those who have a UTmail+ account. You must modify management groups for the shared mailbox to include...
View ArticleOff-Campus Access
On This Page: Description UTORvpn eduroam My.Access Description There are certain online resources and services that are only available to people affliated with the University, which are readily...
View ArticleShared Mailbox permission levels
You must modify management groups for the shared mailbox to include people or groups who require delegate access. When you log into UTORgrouper and go to My Groups, you will see multiple groups for a...
View ArticleShared Mailboxes on UTmail+
Description UTmail+ supports a system of shared mailboxes, which permits multiple users to use a single email address. These accounts are most commonly used for a departmental email account (e.g....
View ArticleShared Mailbox - Adding or removing an owner using UTORGrouper
Please note: If you are trying to access UTORgrouper from a non-UofT network, you will need to go through UTORvpn. Add an owner If you are the owner of a Shared Mailbox and wish to add a new owner, you...
View ArticleConnect to the UofT wireless network on Android 7.x and higher
Note: These instructions were created using a Google Pixel running Android 7.1.1. Labels for fields and buttons, and how screens are organized may differ slightly from device to device, depending on...
View ArticleWireless Access
On This Page: Description UofT Windows Setup for UofT Mac Setup for UofT Other Device / OS setup for UofT eduroam Wireless Printing Troubleshooting and General Information Description There are many...
View ArticleConfiguring Outlook on iPhone for UTmail+
Please Note: As of September, you must have iOS 11 or higher in order to use Outlook. Open the App store, find Microsoft Outlook and tap the Get button, then tap Install to download and install. Open...
View ArticleSet up UTmail+ on Mobile Devices
iOS — Instructions for accessing your UTmail+ account using an iOS device such as an iPod Touch, iPhone, or iPad and the iOS Mail app.Note: If you use Notes with your UTORmail account on your iOS...
View ArticleMoving data off UTORmail or UTORexchange
All of the following articles provide ways in which you can save copies of your email messages to your computer. Webmail UTORmail webmail folder backup — You can back up your Webmail email folders by...
View ArticleUTmail+
On This Page: Description Getting UTmail+ Accessing UTmail+ via Web Browser UTmail+ for Mobile and Tablet Devices (iOS, Android, & Blackberry) UTmail+ for Desktop Clients (Windows & Mac)...
View ArticleCreate a PDF from any document on a Library computer
You can convert any Microsoft document file (eg. Word, Excel or Powerpoint) into a PDF file. You may convert your thesis, essay or any other document into a PDF file with the following instructions....
View ArticleAvoiding Email Fraud
What is email fraud? What effect does it have? How can I recognize and avoid phishing scams? What UofT is doing to help. How to report a suspected phishing website What is email fraud? If you use...
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