On This Page:
- Description
- Getting UTmail+
- Accessing UTmail+ via Web Browser
- UTmail+ for Mobile and Tablet Devices (iOS, Android, & Blackberry)
- UTmail+ for Desktop Clients (Windows & Mac)
- General Information
- General Troubleshooting
- User Tips – Additional Services
Description
UTmail+ is the student email and calendar service at the University of Toronto. The service is powered by Microsoft’s Office 365 platform and supports integrated email, calendaring, contacts and task lists.
UTmail+ lets you use a web browser to access your mailbox from any computer that has an internet connection. You can also access UTmail+ through mail clients like Outlook, or mobile devices like iPhone.
Office 365 ProPlus
Included with your UTmail+ account is access to full desktop versions and mobile versions of Microsoft Office. You may run Office on up to 5 machines (Mac or PC). You can also run the Office Mobile Apps (Word, Excel, Powerpoint) on up to 5 mobile devices (on various platforms). More details and installation instructions are available from the Student Advantage and Office 365 ProPlus page.
Note: The instructions below help you set up your device or application using Microsoft Exchange, or IMAP. We do not recommend or support using POP to retrieve your email.
Getting UTmail+
Activating for New Students — If you are starting at U of T as a new student, these instructions will guide you through activating your UTmail+ account.
Ugrading for Students who still have UTORmail — If you are a student and have a UTORmail account, you can upgrade to the UTmail+ service now.
Accessing UTmail+ via Web Browser
Getting Your messages in UTmail+ — Instructions for accessing your UTmail+ account through mail.utoronto.ca using a web browser.
UTmail+ for Mobile and Tablet Devices




UTmail+ for Desktop Clients

General Information
Using Email — An introduction to the Email features of UTmail+.
Using Calendar — An introduction to the Calendar features of UTmail+.
Using Contacts — An introduction to the Contacts features of UTmail+.
Click here to show all general information articles.
General Troubleshooting
Office 365 Pro Plus eligibility issues —This article explains steps to take when encountering issues using Office 365 Pro Plus apps
Clearing Browser Cookies —This article explains how to fix a potential login issue seen after the upgrade
Moving your Address Book from UTORmail webmail to UTmail+ — This article will walk you through exporting UTORmail contacts and importing them into UTmail+.
Moving messages off UTORmail — This article provides links to instructions on exporting UTORmail messages and importing them into UTmail+.
User Tips
Microsoft Knowledge Base — Microsoft supports a complete Knowledge Base available at help.outlook.com