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UTORexchange

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Description

UTORexchange is an integrated system combining one's email, calendar, and address book. It is only avalable to U of T faculty and staff. Listed below are several aspects of UTORexchange that are supported by the Information Commons Help Desk.

Migration [Migration is currently unavailable]

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UTORexchange Migration
Migration — Access to UTORexchange requires users to migrate their existing UTORmail account.

UTORexchange for Desktop Clients

Windows

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UTORexchange Outlook2016
Outlook 2016 — Outlook 2016 is the most recent email client included with the Microsoft Office 2016 suite for Windows.
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UTORexchange Outlook2013
Outlook 2013 — Outlook 2013 is the email client included with the Microsoft Office 2013 suite for Windows.
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UTORexchange Outlook2010
Outlook 2010 — Outlook is one of the principle desktop clients for UTORexchange.
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UTORexchange Outlook2007
Outlook 2007 — Outlook is one of the principle desktop clients for UTORexchange.

Mac

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UTORexchange Outlook 2016
Outlook 2016 — Outlook 2016 is a UTORexchange desktop client for Mac users.
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UTORexchange Outlook 2011
Outlook 2011 — Outlook 2011 is a UTORexchange desktop client for Mac users.
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UTORexchange Mac Mail
Mac Mail is a UTORexchange desktop client for Mac users.

Other

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UTORexchange OWA
Outlook Web Access (OWA) — OWA is the browser interface that allows UTORexchange users to access their accounts from any web browser.
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UTORexchange IMAP
Thunderbird (IMAP) — IMAP configuration is also available to access UTORexchange. However, this will only allow access to your email (no integration with UTORexchange calendars or address books)

UTORexchange for Mobile and Tablet Devices

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UTORexchange Mobile
iOS — Instructions for accessing your UTORexchange account using an iOS device such as an iPod Touch, iPhone, or iPad.
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UTORexchange for Android
Android — Instructions for accessing your UTORexchange account using a device with the Android Operating System.
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UTORexchange for Blackberry
Blackberry — Instructions for accessing your UTORexchange account using a Blackberry Device.
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UTORexchange for Windows RT
Windows RT — Instructions for accessing your UTORexchange account using a Windows RT tablet.
  • Synchronize Email — Instructions on how to synchronize your UTORexchange messages with your mobile device.

Help with UTORexchange

Recovering Deleted Messages
Please note that the mail administrators cannot restore UTORexchange folders. If you need to recover deleted messages, you should use the Recover Deleted Items feature available in Outlook on a Windows machine, or in the web interface. The articles below provide instructions on using the feature. If you have problems using it, contact your local IT support person, or one of the Help Desks .

Other mail clients such as Thunderbird, Outlook for Mac and Entourage do not allow email recovery. Use the OWA web access instead.

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UTORexchange Calendar
UTORexchange Calendar — In addition to basic calendaring features, UTORexchange Calendars allow for sharing of calendars, setting up meetings, and managing resources.
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Shared Mailbox
Shared Mailboxes on UTORexchange — Shared mailboxes fill the role of departmental email accounts under UTORmail. Existing departmental email accounts may be migrated to become UTORexchange Shared Mailboxes.

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