Quantcast
Channel: Info Commons Help Desk - Latest FAQs
Browsing all 736 articles
Browse latest View live

Image may be NSFW.
Clik here to view.

UTORexchange

On This Page: Description Migration UTORexchange for desktop clients UTORexchange for mobile and tablet devices Help with UTORexchange Description UTORexchange is an integrated system combining one's...

View Article


View a Shared Mailbox’s calendar on your phone

Note: You must be using the Outlook app for this to work. Share the Shared Mailbox calendar through OWA to the individual who wishes to access it. Then follow these steps: Open the sharing invitation...

View Article


Image may be NSFW.
Clik here to view.

UTmail+: Configuring Thunderbird on Mac (Faculty and Staff)

Please note: When you log in to UTmail+ through a web browser, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will...

View Article

Image may be NSFW.
Clik here to view.

UTmail+: Configuring Thunderbird on Windows (Faculty and Staff)

Please note: When you log in to UTmail+ through a web browser, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will...

View Article

ROSI PIN reset

Please note: On February 15, ROSI will become “ROSI Alumni Transcripts” with reduced functionality to facilitate transcript requests and PIN resets. ACORN will become U of T’s single student web...

View Article


Email Migration Instructions

Note: All UTORexchange accounts are in the process of being migrated to UTmail+. Migration of UTORmail accounts will begin once all UTORexchange accounts have been migrated. As such, we are currently...

View Article

Image may be NSFW.
Clik here to view.

How to migrate a UTORmail departmental email account to UTORexchange.

Note: All UTORexchange accounts are in the process of being migrated to UTmail+. Migration of UTORmail accounts will begin once all UTORexchange accounts have been migrated. As such, we are currently...

View Article

Image may be NSFW.
Clik here to view.

Setting up a Shared Mailbox on Outlook on your iOS device (iPhone, iPad)

Open Outlook and tap the menu icon. Tap the settings icon. Under Accounts, tap Add Account. Tap Add Email Account. Enter the email address of the shared mailbox and tap Add Account. You will be taken...

View Article


Shared Mailboxes on UTmail+

Description UTmail+ supports a system of shared mailboxes, which permits multiple users to use a single email address. These accounts are most commonly used for a departmental email account (e.g....

View Article


Image may be NSFW.
Clik here to view.

Open a Shared Mailbox/Calendar through OWA

There are 2 ways you can open a Shared Mailbox using OWA: Open another mailbox This method will ensure that the default From address and Sent and Deleted items folders that are used are the ones...

View Article

Issue with sending mail from Shared Mailbox using Outlook

When you compose a message in Outlook, it will not be possible to choose the Shared Mailbox email address as the from address if: the Shared Mailbox is not listed in the Global Address List (GAL) you...

View Article

Image may be NSFW.
Clik here to view.

Creating and using a Contact Group in Outlook 2010 and up

In the Home tab go to New Items > More Items and choose Contact Group. Click Add Members and choose From Address Book or any other list of addresses you have access to. Search for the name you want...

View Article

Image may be NSFW.
Clik here to view.

UTmail+ Contacts How To

The People section is where personal email addresses and personal contact lists are stored. It can be used to record extra information beyond just email address details, such as addresses, phone...

View Article


UTmail+ for Faculty, Librarians and Staff

UTmail+ for faculty, librarians and staff is coming! What is UTmail+ Migration Pre-Migration Checklist Access your account through OWA Set up UTmail+ on Outlook for Windows or Mac Set up UTmail+ on...

View Article

Image may be NSFW.
Clik here to view.

Import Contact Lists to Outlook for Windows

If you have contacts or contact lists in your UTORexchange account that are stored on your local computer (ie., they are not visible when you log into your account on OWA), they may not migrate to...

View Article


Image may be NSFW.
Clik here to view.

Set up UTmail+ on Outlook for Windows or Mac

Windows Outlook 2016 for Windows — Outlook 2016 is the most recent email client included with the Microsoft Office 2016 suite for Windows.Create a profile for UTmail+ in Outlook 2016 for Windows —...

View Article

Image may be NSFW.
Clik here to view.

Export Contact Lists from Outlook for Windows

If you have contacts or contact lists in your UTORexchange account that are stored on your local computer (ie., they are not visible when you log into your account on OWA), they may not migrate to...

View Article


Issue with sending mail from Shared Mailbox using Outlook

When you compose a message in Outlook, it will not be possible to choose the Shared Mailbox email address as the from address if: the Shared Mailbox is not listed in the Global Address List (GAL) you...

View Article

Archiving messages in UTmail+

Outlook 2016 on both Mac and Windows, and OWA all have an Archive folder which is a default folder much like the Inbox, Sent Items and Deleted Items folders.  It is a quick archive feature that does...

View Article

Image may be NSFW.
Clik here to view.

Wireless printing for Mac OS X 10.7 and up

Note: You must be connected to the UofT wireless network if you want to print your documents wirelessly. You can print wirelessly from your Mac to selected campus printers. Configure a new printer:...

View Article
Browsing all 736 articles
Browse latest View live