UTmail+

On This Page:

• Description
• Getting UTmail+
  
• UTmail+ for Mobile and Tablet Devices (iOS, Android, & Blackberry)
  
• UTmail+ for Desktop Clients (Windows & Mac)
  
• General Information
• General Troubleshooting
• User Tips – Additional Services

Description

UTmail+ is the student email and calendar service at the University of Toronto. The service is powered by Microsoft’s Office 365 platform and supports integrated email, calendaring, contacts and task lists.

UTmail+ lets you use a web browser to access your mailbox from any computer that has an internet connection. You can also access UTmail+ through mail clients like Outlook, or mobile devices like iPhone.

Note: The instructions below help you set up your device or application using Microsoft Exchange, or IMAP. We do not recommend or support using POP to retrieve your email. 

Getting UTmail+

Activating for New Students — If you are starting at U of T as a new student, these instructions will guide you through activating your UTmail+ account.

Activating for Students who still have UTORmail — If you are a student and have a UTORmail account, you can enrol for the UTmail+ service now.

Getting Your messages in UTmail+ — Instructions for accessing your UTmail+ account through mail.utoronto.ca using a web browser.

UTmail+ for Mobile and Tablet Devices

	iOS — Instructions for accessing your UTmail+ account using an iOS device such as an iPod Touch, iPhone, or iPad. iOS 6 / 7 — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendard, and contacts with your mobile device. iOS 5 — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendard, and contacts with your mobile device. Show more Messages on your Device — Instructions to customize how many messages your device will download from the server.
	Android — Instructions for accessing your UTmail+ account using a device with the Android Operating System. Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendars, and contacts with your mobile device.
	Blackberry — Instructions for accessing your UTmail+ account using a Blackberry Device. Synchronize Email, Calendar, and Contact on BlackBerry 10— Using Exchange ActiveSync you can synchronize your mail messages, calendar and contacts Synchronize Mail Only on BlackBerry 6 — Using IMAP you can synchronize your mail messages. Calendar and contacts synchronization is not available on a Blackberry.
	Windows RT — Instructions for accessing your UTmail+ account using a Windows RT tablet. Synchronize Email, Calendar and Contacts — Instructions on how to synchronize your UTmail+ messages, calendars, and contacts with your mobile device.

UTmail+ for Desktop Clients

Desktop Mail Clients — Instructions for accessing your UTmail+ account using desktop mail clients in Windows or Mac OSX.

General Information

Using Calendar — An introduction to the Calendar features of UTmail+.

Using Contacts — An introduction to the Contacts features of UTmail+.

Click here to show all general information articles.

General Troubleshooting

Clearing Browser Cookies —This article explains how to fix a potential login issue seen after the upgrade 

Importing Messages from UTORmail to UTmail+ — This article will walk you through setting up Connected Accounts so that UTmail+ can import your messages from UTORmail.

Moving your Address Book from UTORmail webmail to UTmail+ — This article will walk you through exporting UTORmail contacts and importing them into UTmail+.

User Tips

Microsoft Knowledge Base — Microsoft supports a complete Knowledge Base available at help.outlook.com