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Information Commons Help Desk Hours of Service

Information Commons Help DeskRobarts Library,1st Floor130 St. George Street (416) 978-HELP (4357) E-mail help.desk@utoronto.ca September 30, 2018 – April 25, 2019 Monday — FridaySaturdaySunday Walk-in...

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Activating for Students who still have UTORmail

On This Page: Description Before you enrol After you enrol Description This page is intended for students registered with UofT prior to September 2011 who currently have a UofT email address set up on...

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Locations of Library computers available for visitors (LIRA Workstations)

Library & Internet Resource Account (LIRA) workstations for visitors can be found in the following locations: Robarts Library Gerstein Science Information Centre The Engineering & Computer...

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Create a PDF from any document on a Library computer

Library computers are equipped with the software to convert any Microsoft document file (eg. Word, Excel or Powerpoint) or Web browser (Internet Explorer or Mozilla Firefox) pages into a PDF file. You...

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Student Advantage and Office 365 ProPlus

If you are a current student, you have access to full desktop versions and mobile versions of Microsoft Office. You may run Office on up to 5 machines (Mac or PC). You can also run the Office Mobile...

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Office 365 ProPlus for Android (Faculty and Staff)

Your Office 365 account gives you access to mobile versions of Microsoft Word, Excel and Powerpoint. You are eligible to use these products while you are an active U of T faculty or staff member. Once...

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Office 365 ProPlus for Android

Your UTmail+ account gives you access to mobile versions of Microsoft Word, Excel and Powerpoint. You are eligible to use these products while you are an active U of T student. Once you cease being a...

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UTORprotect

On This Page: Description Email and Identity Security  General Information   Description UTORprotect is a collection of computer security-related resources for system and network administrators as well...

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SPAM and Junk Email Blocking

Note: This article is for UTmail+, UTORexchange, and UTORmail customers. Overview In order to reduce the amount of junk mail (spam) reaching your Inbox every day, Information +Technology Service (I+TS)...

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Antivirus Software for Faculty and Staff

Computer viruses can cause a lot of damage to your computer. For example they can delete files, reformat hard drives, or be used to gain access to your accounts (such as email and bank accounts) and...

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Preventing or avoiding Spyware

Spyware is a kind of malicious software which often threatens your privacy and slows computer performance. Please follow these suggestions in order to protect your computer. Be extremely careful when...

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Prepare your mailbox for your upgrade to UTmail+

The upgrade process cannot move any messages that are larger than 17.5 MB (17920 KB) or have more than 100 attachments. In order to ensure that no such messages are lost, log in to Webmail and:...

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Removing the wireless printing software on a Windows machine

To uninstall the Pharos Wireless Printing software: (Note: If you have set up wireless printing for more than one library, this will uninstall all University of Toronto Libraries wireless printers) Go...

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Can visitors use library computers?

Visitors may obtain a free one-day pass for use at designated Library & Internet Resource Account (LIRA) workstations. The LIRA computers are reserved for academic research only. Email, chat,...

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Moving messages off UTORmail or UTORexchange

Follow these instructions to save copies of your email messages to your computer. Webmail Webmail folder backup — You can back up your Webmail email folders by downloading them to your hard drive....

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Back up messages in Mac Mail

 Before removing your UTORmail account from Mac Mail you can back up your messages. Create a folder for your UTORmail mailbox backup.  Open Apple Mail. Hold down the Control key and click on the folder...

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Export Contact Lists from Thunderbird

Open Thunderbird and choose Address Book. In the Address Book window, select Tools, then Export. Enter a file name and select Comma Separated (UTF-8) from the Save as type and then click Save. Do the...

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Importing Contacts to Outlook Web Access

Modify the contacts file If you exported your UTORmail contacts to a CSV file, the contacts file needs to be modified because the first, middle, and, last names of each contact have been placed into...

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Importing Contacts to Outlook 2016 for Mac

After you have migrated to UTmail+ and set up your new Outlook profile, go to File > Import. Choose Outlook for Mac archive file (.olm) and click Continue. Once it's done, click Finish.

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Importing contacts to UTmail+

Importing Contacts into Outlook Web Access Importing Contacts into Outlook for Windows Importing Contacts into Outlook for Mac

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