Setting up a Shared Mailbox on your Android phone

Android 5.0 and up uses the Gmail app to display all email acounts. Your device might have slightly different labels and screens from those shown below. Contact the Help Desk at help.desk@utoronto.ca or at 416-978-4357 if you have any questions.

1. Go to Settings, Users & accounts (Accounts on some devices), and tap Add account.

2. Choose Personal (IMAP).
   
   

3. Throughout the setup screens, you will need to fill in the information shown below. Tap Next or Previous to navigate through the setup screens.
   
   Email address: the address for the shared mailbox 
   Password: your UTORid password
   
   
4. Incoming Server Settings:
   
   Username: Your e-mail address\the shared mailbox’s email address (e.g., firstname.lastname@utoronto.ca\shared.mailbox@utoronto.ca)
   Server: outlook.office365.com
   Security Type: SSL or SSL/TLS
   
   
   
   
5. Outgoing Server settings:
   
   Username: Your e-mail address (e.g., firstname.lastname@utoronto.ca)
   Server: smtp.office365.com
   Port: 587
   Security Type: TLS or STARTTLS
   
   
6. You can set some account options in the next screen. Tap Next.
7. Give the account a name (e.g. UTmail+ Shared Mailbox) and tap Next.
8. When you have completed the setup process, your mail and other selected options will begin syncing.