Copy missing folders and messages in UTmail+ using Outlook 2016

This article was written for the Windows version of Outlook 2016 but should work for previous versions.

To use Outlook to copy missing folders/messages from the UTmail+ Archive site into your UTmail+ account, you will need to create two profiles - one profile for UTmail+ and the other for UTmail+ Archive.

Create a profile for your UTmail+ account

If you are currently using Outlook and UTmail+, you can skip these instructions and go to the instructions for creating a UTmail+ Archive profile.

Close Outlook if you have it open.

1. Start the Mail applet:

• in Windows 7 - Go to Start > Control Panel and type Mail in the search field
• in Windows 8 - Go to Start and type Control Panel. Click on Control Panel on the left then type Mail in the Search box

Create a profile for your UTmail+ Archive account

Close Outlook if you have it open.

1. Start the Mail applet:

• in Windows 7 - Go to Start > Control Panel and type Mail in the search field
• in Windows 8 - Go to Start and type Control Panel. Click on Control Panel on the left then type Mail in the Search box

Create Pessonal Folder (PST) for UTmail+ Archive account.

Start Outlook and select your archive profile UTmail Archive.

1. In the Home tab select New Items -> More Items and select Outlook Data File
2. In the Create or Open Outlook Data File window, type a name for your Personal Data File: UTmail+Archive and click OK.
3. The data file will appear in the folder list in Outlook's Mail view
4. Optional: Create a sub-folder in the Personal Folder: UTmail+Archive:
       Right click the new Personal Folders you just created, UTmail+Archive and click New Folder.
       In the blank folder window, type the name for your sub-folder: Old Messages

Copy an entire folder from the UTmail+ Archive to your local sub-folder: Old Messages.

1. Right-click on the folder under firstname.lastname@utmailarchive.utoronto.ca
2. Select Copy Folder.
3. In the Copy Folder window, locate your local folder: UTmail+Archive
4. If you created a sub-folder: Old Messages, click on the arrow head to the left and select: Old Messages.  You can also select: UTmail+Archive. Click OK.
5. You will see a Microsoft Outlook progress window.
6. Repeat until you have copied all your folders
7. Logout from your UTmail+ Archive profile.

Copy your email messages from your UTmail Archive account to your UTmail+ account.

Start Outlook and select your profile UTmail.

Attach the Personal Folder: UTmail+Archive to your UTmail+ profile.

1. Click on the File tab, click Account Settings and click Account Settings.
2. Click Data File tab and click Add.
3. Select the PST file: UTmail+Archive.pst.  Click Close
4. The data file will appear in the folder list in Outlook's Mail view.

Copy your messages back to your UTmail+ account.

NOTE: You cannot copy core folders such as Inbox, Drafts, Deleted Items, Junk E-mail, Sent Items.  You will need to copy individual messages from them into the approriate folders.  You can copy the entire folders to your UTmail+ account but you must make sure you are using a unique folder name.

Copy your folders.

1. Locate your personal folder: UTmail+Archive.
2. To view the sub-folders, click on the arrowhead next to: UTmail+Archive and sub-folder Old Messages.
3. Right click on a folder and select Copy Folder.
4. In the Copy Folder window, scroll up until you see your UTmail+ account: firstname.lastname@mail.utoronto.ca
5. You can select firstname.lastname@mail.utoronto.ca or another folder to create a sub-folder.
6. Click OK.

Copy individual messages.

1. Locate your personal folder: UTmail+Archive.
2. To view the sub-folders, click on the arrowhead next to: UTmail+Archive and sub-folder: Old Messages.
3. Click on a folder to see the messages.
4. Select your message(s).
5. Right Click and select Move -> Copy to Folder.
6. In the Copy Folder window, scroll up until you see your UTmail+ account: firstname.lastname@mail.utoronto.ca, select a folder and click OK