UTORexchange

On This Page:

• Description
• Migration
• UTORexchange for desktop clients
• UTORexchange for mobile and tablet devices
• Help with UTORexchange

Description

UTORexchange is an integrated system combining one's email, calendar, and address book. It is only avalable to U of T faculty and staff. Listed below are several aspects of UTORexchange that are supported by the Information Commons Help Desk.

Migration

Migration — If you have a UTORmail account, you can migrate to UTORexchange to access all the features available with a UTORexchange account.

Post Migration Preparation — Moving Personal Folders and Contacts. If you migrated from UTORmail to UTORexchange, you should complete these steps before you set up your mail profile in Outlook.

• Moving Personal Folders and Contacts in Outlook 2007 or 2010
• Moving Personal Folders and Contacts in Outlook 2013 or 2016

UTORexchange for Desktop Clients

Windows

Outlook 2016 — Outlook 2016 is the most recent email client included with the Microsoft Office 2016 suite for Windows.

Outlook 2013 — Outlook 2013 is the email client included with the Microsoft Office 2013 suite for Windows.

Outlook 2010 — Outlook is one of the principle desktop clients for UTORexchange.

Outlook 2007 — Outlook is one of the principle desktop clients for UTORexchange.

Mac

Outlook 2016 — Outlook 2016 is a UTORexchange desktop client for Mac users.

Outlook 2011 — Outlook 2011 is a UTORexchange desktop client for Mac users.

Mac Mail is a UTORexchange desktop client for Mac users.

• Mac Mail 9
• Mac Mail 7 and 8
• Mac Mail 6

Other

Outlook Web Access (OWA) — OWA is the browser interface that allows UTORexchange users to access their accounts from any web browser.

Thunderbird (IMAP) — IMAP configuration is also available to access UTORexchange. However, this will only allow access to your email (no integration with UTORexchange calendars or address books)

UTORexchange for Mobile and Tablet Devices

iOS — Instructions for accessing your UTORexchange account using an iOS device such as an iPod Touch, iPhone, or iPad.

• iOS 6 and up — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendard, and contacts with your mobile device.
• iOS 5 — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTORexchange messages, calendars, and contacts with your mobile device.

Android — Instructions for accessing your UTORexchange account using a device with the Android Operating System.

• Android 5.x — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTORexchange messages, calendars, and contacts with your mobile device.
• Android 4.x — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTORexchange messages, calendars, and contacts with your mobile device.

Blackberry — Instructions for accessing your UTORexchange account using a Blackberry Device.

• Synchronize Email, Calendar and Contacts on OS 10— Anyone who wishes to receive UTORexchange email on their Blackberry OS 10 can set it up using Microsoft Exchange ActiveSync.
• Synchronize Email on OS6 — Anyone who wishes to receive UTORexchange email on their Blackberry can use the University's Blackberry Enterprise Server (BES).

Windows RT — Instructions for accessing your UTORexchange account using a Windows RT tablet.

• Synchronize Email — Instructions on how to synchronize your UTORexchange messages with your mobile device.

Help with UTORexchange

Recovering Deleted Messages
Please note that the mail administrators cannot restore UTORexchange folders. If you need to recover deleted messages, you should use the Recover Deleted Items feature available in Outlook on a Windows machine, or in the web interface. The articles below provide instructions on using the feature. If you have problems using it, contact your local IT support person, or one of the Help Desks .

• UTORexchange and recovering deleted items in Outlook 2010/2013
• UTORexchange and recovering deleted items in Outlook 2007
• Recovering deleted messages in OWA (web access).

Other mail clients such as Thunderbird, Outlook for Mac and Entourage do not allow email recovery. Use the OWA web access instead.

UTORexchange Calendar — In addition to basic calendaring features, UTORexchange Calendars allow for sharing of calendars, setting up meetings, and managing resources.

Shared Mailboxes on UTORexchange — Shared mailboxes fill the role of departmental email accounts under UTORmail. Existing departmental email accounts may be migrated to become UTORexchange Shared Mailboxes.