Importing Messages from UTORmail to UTmail+

Note: If you are a student with staff status who has both a UTmail+ account and a UTORmail account, and you wish to keep receiving email at your @utoronto.ca address, do not use these instructions. See the article on Managing multiple accounts for Students with Staff Status for more information.

If you are a student only, and migrated to UTmail+ from UTORmail, these instructions will describe how to set up UTORmail as a connected acount in UTmail+. Please note that you may need to make arrangements with your local Help Desk to assist with this since messages received prior to October 31, 2012 may no longer be available without their assistance.

Note: UTmail+ cannot import messages which are larger than 17.5 MB (17920 KB), or have more than 100 attachments.

1. Before importing messages, make sure that you have closed any desktop or mobile email clients which are accessing your UTORmail account.
2. Log into your UTmail+ account.
3. Click on the Settings icon (), then click Manage apps. Choose account, then click connected accounts.
4. Click the + sign.
5. Under E-mail address, enter your @utoronto.ca address.
6. Under Password, enter your UTORid password and click next.
7. You will get an error message. Click cancel.
   
   
   
   
8. Click on the link for IMAP.
   
   
   
   
9. Under account information, enter the following information:

• Display name: your name
• Email address: your @utoronto.ca address
• User name: your UTORid
• Password: your UTORid password
  
  
  
  

• Incoming server: proxy.mail.utoronto.ca
• Authentication: set to Basic
• Encryption: set to SSL
• Port: set as 993