On This Page:
- Description
- Getting UTmail+
- UTmail+ for Mobile and Tablet Devices (iOS, Android, & Blackberry)
- UTmail+ for Desktop Clients (Windows & Mac)
- General Information
- General Troubleshooting
- User Tips – Additional Services
Description
UTmail+ is the student email and calendar service at the University of Toronto. The service is powered by Microsoft’s Office 365 platform and supports integrated email, calendaring, contacts and task lists.
UTmail+ lets you use a web browser to access your mailbox from any computer that has an internet connection. You can also access UTmail+ through mail clients like Outlook, or mobile devices like iPhone.
Office 365 ProPlus
Included with your UTmail+ account is access to full desktop versions and mobile versions of Microsoft Office. You may run Office on up to 5 machines (Mac or PC). You can also run the Office Mobile Apps (Word, Excel, Powerpoint) on up to 5 mobile devices (on various platforms). More details and installation instructions are available from the Student Advantage and Office 365 ProPlus page.
Note: The instructions below help you set up your device or application using Microsoft Exchange, or IMAP. We do not recommend or support using POP to retrieve your email.
Getting UTmail+
Activating for New Students — If you are starting at U of T as a new student, these instructions will guide you through activating your UTmail+ account.
Activating for Students who still have UTORmail — If you are a student and have a UTORmail account, you can enrol for the UTmail+ service now.
Getting Your messages in UTmail+ — Instructions for accessing your UTmail+ account through mail.utoronto.ca using a web browser.
UTmail+ for Mobile and Tablet Devices
- iOS 6 and up — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendard, and contacts with your mobile device.
- iOS 5 — Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendard, and contacts with your mobile device.
- Show more Messages on your Device — Instructions to customize how many messages your device will download from the server.
- Android 5.0 - Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendars, and contacts with your mobile device.
- Android 4.x - Synchronize Email, Calendar, and Contacts — Using Exchange Activesync you can synchronize your UTmail+ messages, calendars, and contacts with your mobile device.
- Synchronize Email, Calendar, and Contact on BlackBerry 10— Using Exchange ActiveSync you can synchronize your mail messages, calendar and contacts
- Synchronize Mail Only on BlackBerry 6— Using IMAP you can synchronize your mail messages. Calendar and contacts synchronization is not available on a Blackberry.
- Synchronize Email, Calendar and Contacts — Instructions on how to synchronize your UTmail+ messages, calendars, and contacts with your mobile device.
- Synchronize Email, Calendar and Contacts — Instructions on how to synchronize your UTmail+ messages, calendars, and contacts with your mobile device.
UTmail+ for Desktop Clients
General Information
Using Email — An introduction to the Email features of UTmail+.
Using Calendar — An introduction to the Calendar features of UTmail+.
Using Contacts — An introduction to the Contacts features of UTmail+.
Click here to show all general information articles.
General Troubleshooting
Clearing Browser Cookies —This article explains how to fix a potential login issue seen after the upgrade
Importing Messages from UTORmail to UTmail+ — This article will walk you through setting up Connected Accounts so that UTmail+ can import your messages from UTORmail.
Moving your Address Book from UTORmail webmail to UTmail+ — This article will walk you through exporting UTORmail contacts and importing them into UTmail+.
User Tips
Microsoft Knowledge Base — Microsoft supports a complete Knowledge Base available at help.outlook.com
