Register for the new Password Reset Tool

The Password Reset Tool allows you to reset your UTORid password if you have forgotten it.

You can choose from the following methods:

• SMS text message to a mobile phone
• Message sent to an alternate email address
• In-Person only (if you choose this option, you will need to visit a Help Desk to reset your password)

For the first two methods, a security code will be sent to you which you use to verify your identity on the password reset web page. If you choose In-Person Only you will need to visit a Help Desk.

If you choose either the SMS text message or alternate email address option you may change your account recovery method yourself.

Setting Your Account Recovery Option

1. Go to UTORid Management and select set up for password recovery under Account Management
2. Enter your UTORid and password.
   
   
   
   
3. Under Manage Your Account, fill in the fields for the requested information. To use In-Person Only (Help Desk), you do not need to fill in any of the fields.
4. Under Account Recovery Options, select your preferred method. If you choose In-Person Only (Help Desk), you will only be able to reset your password by visiting a Help Desk in person with a valid ID.

• Via SMS - Mobile Phone
• Alternate email
• In-Person Only (Help Desk)

Click Update when finished.